Customers · 2 min read

Ask before you add a cost

Micro Venture Desk ·

Ask before you add a cost. Start from an extra cost the customer did not ask for, not from a template you saw somewhere else.

DSC 8540 A nighttime street food stall draws locals seated at plastic tables and stools outside a small shop with a vendor preparing food under bright lights and a parked motorbike in the foreground
Photograph by PattayaPatrol. CC BY-SA 4.0. Wikimedia Commons.

Sequence

Then stop and ask before you add it. If the step needs another person, write their name. "Someone" does not do the step.

The habit to drop

The slip is an extra added because it seemed better. Correct the record the same day.

You can stop when the customer has agreed to the extra or it is not on the bill. A finished note is short enough to read standing at the counter.

"Customers" is for the operator, not for a pitch. Keep the claim as small as the check.

A desk note. It does not predict revenue, and it is not tax, legal, or accounting advice.