Customers · 2 min read

Write the name before the order is done

Micro Venture Desk ·

Write the name before the order is done. Start from the customer's name and the thing they asked for, not from a template you saw somewhere else.

DFC 2557 A small street food stall lit warmly at night with customers seated on plastic stools as vendors prepare meals behind the counter
Photograph by PattayaPatrol. CC BY-SA 4.0. Wikimedia Commons.

Sequence

Then write both before you say when it will be ready. If the step needs another person, write their name. "Someone" does not do the step.

The habit to drop

The slip is a promise with no name on it. Correct the record the same day.

You can stop when the note has a name and a request. A finished note is short enough to read standing at the counter.

"Customers" is for the operator, not for a pitch. Keep the claim as small as the check.

A desk note. It does not predict revenue, and it is not tax, legal, or accounting advice.