| A receipt goes in the envelope the same day | The week's money |
| Separate the tax money when the payment arrives | The week's money |
| Do not round the week to feel better | The week's money |
| A personal expense is a line, not a shrug | The week's money |
| A quiet week still gets a page | The week's money |
| Write the name before the order is done | Customers |
| A complaint gets the order, not a speech | Customers |
| A deposit has a receipt | Customers |
| Ask before you add a cost | Customers |
| Keep the special request with the job | Customers |
| The next action is a verb | The work itself |
| Materials get checked before the day you need them | The work itself |
| Tools go back the same day | The work itself |
| Stop work when the scope changes | The work itself |
| Write the supplier and the lead time | The work itself |
| Your week needs an off switch | A one-person shop |
| A backup for the key | A one-person shop |
| The price list is the one on the wall | A one-person shop |
| Insurance and licenses have dates | A one-person shop |
| Health is a business input | A one-person shop |
| The shop can say what it does in one sentence | A one-person shop |
| One meeting needs an outcome | A one-person shop |
| Mail gets opened on a named day | A one-person shop |
| Vacation is a dated plan | A one-person shop |
| The tasks only you can do stay short | A one-person shop |
| Quality is a check you can point at | The work itself |
| The bench is clear enough to start | The work itself |
| Estimate with the last similar job | The work itself |
| A mistake in the work gets a line | The work itself |
| Finish the small job before you open a new one | The work itself |
| One person owns the reply | Customers |
| A thank-you names the work | Customers |
| The no-show gets one note | Customers |
| Repeat the order back | Customers |
| A date you can miss should not be offered | Customers |
| The bank line is not the drawer | The week's money |
| Price changes get a date | The week's money |
| The drawer gets counted on a named day | The week's money |
| A refund is income to record | The week's money |
| The due date is a date, not a season | The week's money |
| Write the week's cash on one page | The week's money |