Customers · 2 min read
The no-show gets one note
Open the book and deal with a customer who did not come. The no-show gets one note. That is the whole agenda.
Sequence
A one-room shop can finish this: note the date and whether you will hold the work. Leave software shopping out of it.
The habit to drop
Watch for a grudge with no date. That is how a small firm starts telling two stories about the same week.
Close the note when the page says hold or release. Put the page where Monday-you will see it without a search.
This sits under "Customers". No forecast is attached, and no result is promised.
A desk note. It does not predict revenue, and it is not tax, legal, or accounting advice.